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Medical Chatbots in healthcare: Introduction, Examples [Guide]

In the healthcare industry, chatbots are currently being used as an assistance to human beings. To answer people automatically these bots are a new type of user interface which takes advantage of artificial intelligence. With the advancement in technology, these chatbots can pre-diagnose your symptoms before you visit a doctor.

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Due to lack of patient engagement, these chatbots are really going to give competition to mhealth technology. In our previous articles, we explain Virtual Reality in Healthcare, Cloud Computing, Mobile technology in healthcare, Hospital information system, Medical Robots, 3d Medical printing, Laboratory information system, EHR benefits, Remote patient monitoring etc in detail. Here we are going to explain how Chatbots improve healthcare, its ways, examples etc in detail. Have a look.

Chatbots in Healthcare Industry:

As we know, less patient engagement is the main reason behind the inefficient healthcare system. To engage patients for everything from vital sign monitoring, self-determination of symptoms to telemedicine consults, healthcare professionals brings new innovation namely ai chatbot.

A rise of bots:

Surprisingly, day by day technology raise their level of creativity, results in the adoption of mobile health apps but companies who only focus on apps are going to be in trouble in the upcoming years. In this post app world, big giants like  Apple, Facebook, Amazon etc are making huge bets on new user interface paradigm i.e. Chatbots known as the automated agents in the messenger apps.

In healthcare professionals mind one question is arise: Is chatbots are better than mobile health? Well this is the biggest question occurs in everyone mind, but researchers feel that chatbots are better. Rogerian psychotherapists are known as the first chatbot who can chat with the human patient by reflecting on what the human said. Previously, a robotic nurse known as Louis has been developed by ProjectRED, talk to patients to go over their medications & house care items at discharge times.

Chatbots for Patients:

To get personalized medical care & reminders for doctor visit & medications, patients could engage with the virtual nurse who tells her/him which & when to take medicines etc. These chatbots are generally created by integrating both AI & machine learning capabilities, can perform sentiment analysis & image recognition. With the help of a set of questionnaire, bots can analyze the risks by listening to the patient inputs & using the voice recognition. A patient could tell the bot what symptoms they are feeling & on the basis of the seriousness of the problem these bots either suggest the medicine or directly fix an appointment with a physician.

Chatbots for Doctors & Medical Staff:

In our health care system, rising costs & poor quality of service are the major driving forces behind the poor patient engagement. In this modern era, chatbots are designed to handle follow-up medical care that can help the hospital in delivering better patient care & decrease the re-admission rate. Whenever any patient leaves the hospital, these chatbots can help the doctors & nurses to keep in touch with the patient. Doctors could interact with the bot to get the patient latest information such as diagnosis results, medication, treatments etc. Different types of chatbots are available depending upon the health like diet chatbots etc.

Examples of Medical chatbots:

Medical robots bring a boom in the healthcare industry, can improve & facilitate the lives of many people. Nowadays with the advancements in the medical field, the bots are going to be more advanced, efficient etc. Some chatbots are compact medical reference books which are useful not only for patients, doctors etc but also for those who want to learn something about health. There are lots of medical chatbots are available in the market, we make a list of best ones from that. Following are:

  • HealthTap or Your.Md:  These bots are known as the miniature doctors who help people to find solutions to their health problems through AI technology. Chatbots has really reinvented the way people all over the world take care of their health & well-being. For diagnosis & prescription of a therapy, these bots itself exhorts the user to book an appointment with the doctor.
  • Florence: This bot is known as a personal nurse who can remember your medication, send you daily healthcare tips, check your symptoms, find a doctor for you & tell you more about your disease. You have to just write your medicine name in the chat, no. of times of consumption of medicine in a day etc. Then Florence bot will remind you to take a medicine at the exact time. This bot should not be used in medical emergencies & does not support emergency calls.
  • Lybrate: These bots seamlessly connects you to doctors across all over the world via our first-of-its-kind health app & let doctors give you advice anytime from anywhere. This is good for those ones who lives in remote areas & not able to visit hospitals/clinics immediately.
  • Symptomate:  This bot asks you to describe your symptoms & helps you to narrow down the exact cause or condition you might be suffering from in future or past.

Hope you all like this article. For any suggestions please comment below. We always appreciate your suggestions.

2 comments to Medical Chatbots in healthcare: Introduction, Examples [Guide]

  • Peter Nguyen  says:

    Great innovation to improve the healthcare sector as patient not able to come office every time for prescription.

    • Himanshi Gupta  says:

      Yes, it’s really a great technology. Thanks for commenting on our blog. For getting more information regarding new innovations & technology in healthcare please visit & shoot more comments.

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